Privacy Policy

Effective Date: May 9th 2025

At California Home Appraisals Inc., your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website (www.calhomeappraisals.com), services, or communicating with us, you agree to the terms of this policy.

1. Who We Are

California Home Appraisals Inc. is a certified residential appraisal company based in Lincoln, California. We provide home valuation services for divorce, estate planning, FSBOs, tax appeals, financial planning, and more across Lincoln, Sacramento, and surrounding areas.

2. Information We Collect

We may collect the following types of personal and property-related information:

  • Contact Information: Name, phone number, email address, mailing address

  • Property Information: Property address, characteristics, condition, square footage, photos

  • Legal or Financial Context: Divorce, estate, bankruptcy, or tax-related context (as voluntarily provided)

  • Transaction Details: Service type requested, invoice and payment details (if applicable)

  • Technical Data: IP address, browser type, device info, cookies, time zone, and referral sources (via Google Analytics or similar tools)

We only collect information you voluntarily provide to us, or that is needed to complete an appraisal assignment in compliance with USPAP and industry regulations.

3. How We Use Your Information

We use your information for the following purposes:

  • To schedule, conduct, and deliver property appraisals

  • To communicate with you regarding your appraisal request

  • To generate accurate, legally defensible reports

  • To send invoices, receipts, or service confirmations

  • To comply with state and federal legal obligations

  • To improve website performance and user experience

We will never sell your personal data. Any use of your information is strictly for the purpose of delivering our services and meeting legal or regulatory obligations.

4. Sharing of Information

We may share information with:

  • Attorneys, lenders, or authorized parties involved in the appraisal process (only with your consent)

  • Payment processors (if paying online or by invoice)

  • State or federal authorities as required by law or subpoena

  • Professional third-party services (e.g., IT or legal advisors) who are contractually obligated to maintain confidentiality

We do not sell or lease your personal information to third parties.

5. Data Storage and Security

We store your information using secure, industry-standard technology. Your data may be stored in:

  • Secure cloud storage (for appraisal documentation and communications)

  • Local encrypted hard drives (for backup and regulatory access)

  • Encrypted databases and secure web servers

We take all reasonable steps to prevent unauthorized access, disclosure, alteration, or destruction of your data.

6. Cookies and Website Tracking

Our website may use cookies and analytics tools like Google Analytics to track non-personally identifiable information such as page views, referral sources, and time spent on pages.

You can disable cookies in your browser settings, although some website features may not function properly if you do.

7. Your Rights Under California Law (CCPA)

As a California resident, you have the right to:

  • Request disclosure of what personal information we collect

  • Request deletion of your personal information

  • Opt-out of any sale of personal information (Note: We do not sell personal information)

  • Designate an authorized agent to submit requests on your behalf

To make a request, please email us at orders@calhomeappraisals.com or call (916) 521-5949.

8. Data Retention

We retain appraisal reports and client information for the period required by law, typically 5 years per USPAP guidelines. After that period, information is securely deleted or destroyed.

9. Links to Other Websites

Our website may contain links to external sites (e.g., YouTube, partners, or resources). We are not responsible for the privacy practices or content on those external sites.

10. Children’s Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect or store information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review this page regularly for updates.

12. Contact Us

For questions or concerns about this policy or your personal data, please contact us:

California Home Appraisals Inc.
449 F St STE B, Lincoln, CA 95648
📞 (916) 521-5949
📧 orders@calhomeappraisals.com
🌐 www.calhomeappraisals.com